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WHAT YOU NEED TO GET STARTEd with clearpay

  • A UK billing address 

  • To be over 18 years of age 

  • A UK residential address

Terms 

So, you've chosen to spread the cost of your spending. Good move – but remember: be smart about it. You should have a good think about your finances before going with any kind of 'pay later' option. That means thinking ahead, and making sure you'll have enough money to pay the four amounts each month. clearpays helpful FAQs are a good place to start if you want to know a bit more.

If you choose Clearpay, you don't have to pay interest, but you will have to pay a late fee if you miss one of your payments. To make things simple, Clearpay sends you helpful reminders leading up to your payment due date, and you'll also get a notification if a payment fails for any reason.

Using Clearpay won't affect your credit score, because it doesn't notify credit agencies of failed or missed payments. You still need to be careful, though – make sure you spend within your own financial limits, and keep checking in on any remaining pay-later balances.

EXTRA PAYMENT INFO 

*If you fail to make payments, late fees will apply. For full Terms & Condition, please visit Clearpay FAQs.

Who can use Clearpay?

  • Customers over the age of 18. 

  • Customers with a billing and delivery address registered in the UK

  • Customers who have a valid and verifiable email address and phone number

  • Customers who have a UK bank payment card - Visa or Mastercard Debit or Credit Card

  • Customers who are capable of entering into a legally binding contract

  • Customers who have a verifiable and valid ID

How do you pay with Clearpay?

  • When you get to checkout, click ’ CARD PAYMENT ‘.

  • You’ll be redirected to the Clearpay portal where you’ll be asked to register with an email address and password. Once you've agreed to the terms and registered you won't need to do it again. 

  • Make sure your details are correct - Clearpay use this information to keep you up to date on any payments or refunds that are due. 

  • Please note, if you've paid using Clearpay, you won't be able to cancel your order once you've placed it.

How does paying off instalments work?

  • You’ll be asked to pay the first of 4 instalments once you’re logged into the Clearpay Portal at checkout. 

  • Instalments 2, 3 and 4 will automatically be collected from the debit or credit card you selected at checkout every 2 weeks. 

  • You'll receive a reminder from Clearpay 2 days before each instalment is collected. 

  • If you miss a payment, Clearypay will send you a text message and email letting you know the automatic payment has failed. If the automatic payment fails, Clearpay will try and collect payment from any other cards you have in your Clearpay account. You'll have until 11pm the next day to make a missed payment before being charged any late fees. 

  • To pay a missed payment, simply log in to your App or online and click PAY NOW next to your "overdue payment". If you’re worried about making payment, contact Clearpay as soon as possible.

  • If your payment is still outstanding, you’ll be charged £6.00 late fee per late payment.   

  • Clearpay won’t approve any further  orders until your account is up to date to help you get back on track.

  • You can pay off the balance of your order early with the PAY NOW feature in the Clearpay app.

Having trouble paying with Clearpay?

  • If you have any trouble placing an order with Clearpay, it could be due to one of the following reasons: 

  • Clearpay may have rejected your application to pay on account. We'd recommend choosing another type of payment or placing an order for a smaller amount. 

  • Clearpay may not have been able to check your details using the billing address that you've provided. You'll need to make sure that your billing address is the same address that your bank/credit cards are registered to. 

  • You may have outstanding payments on previous Clearpay statements. Once these are paid off, try Clearpay again. 

  • If you've recently paid off outstanding statements, please allow 24 hours before trying to pay through Clearpay again. 

  • You may have missed a required field at the checkout, such as filling in your Date of Birth. If you haven't used Clearpay before and you're shipping to a different address to your billing address, the payment may be declined.

Just one more thing...

Clearpay are an independent payment provider and ABKC UK APPAREL have no influence over whether your payment will be accepted or not. If you have any trouble placing an order with Clearpay, please contact Clearpay Customer Service.

For Clearpay's Ts & Cs www.clearpay.co.uk/en-GB/terms-of-service